Agency
Tourism and artificial intelligence. One team, one vision.
We combine deep knowledge of Puglia's hospitality with the most advanced AI tools: specialists working together towards a shared goal.
Origins
Technology changes, hospitality stays human. AI is there to give it more time.
Puglia Retreat was born in San Pietro in Lama, in the heart of Salento, out of hands-on experience in hospitality. We know the point of view of both hosts and guests, and we put it to work on every project.
Today we’re an AI agency for tourism service businesses in Puglia: accommodation, tour operators, experiences, transfers and events. We bring artificial intelligence where it makes a difference: more direct bookings, instant replies to guests, fewer hours spent on repetitive tasks.
For every project we bring together the right skills: brand identity, websites and UX, tourism marketing, social media and content, all powered by AI. We choose the tools, set them up for your business and teach you how to use them.
Vision
AI doesn't replace hospitality: it gives it time back. We want every tourism business in Puglia, even the smallest, to use the same tools as the big groups.
By the numbers
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Years of combined experience on the team
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Clients supported in Puglia and beyond
4
Integrated services
1
Region we know inside out
The team
Gabriele Gatto
CEO & Co-Founder
Founder of Kalinka Events, which he has led since 2013, as well as Puglia Retreat and Altrogiro. A Digital Product Designer at Cube Labs since 2018, he brings UX design, digital marketing and first-hand knowledge of events and hospitality in Puglia to every project.
Elisabetta Mariano
Founder & Marketing Manager
Co-founder of Puglia Retreat and Digital Media & Social Media Specialist at Cube Labs. She has worked in CRM for LuisaViaRoma and in customer experience for hospitality, and trained at the University of Parma and Talent Garden Innovation School.
Paola Andriolo
Public Relations (PR) Manager
Having lived abroad, she considers Spain her second home. After legal training and several years in back office and HR roles, since 2023 she has looked after Puglia Retreat's relationships with clients and partners. She is an AIS-certified sommelier.
Let's talk about what AI can do for your business.
30 minutes, no commitment.